● Enterprise AI Routing
De mensajes dispersos a decisiones accionables.
Orbix Routing analiza solicitudes, detecta intención, estima urgencia, resume contexto, calcula confianza y deriva a sistemas o humanos.
Input
Correo, WhatsApp, formularios, CRM, ERP, APIs y canales internos.
AI decision layer
Intent, urgency, summary, confidence, entity extraction, risk and recommended action.
Governance
Human-in-the-loop, traceability, logs, escalation and KPI reporting.